Personuppgifter

This Privacy Policy describes how your personal information is collected, used and
shared when you visit or make a purchase from Raffinato (Raffinato.se).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device,
including information about your web browser, IP address, time zone, and some of the cookies
that are installed on your device. As you browse the Site, we also collect
information about the individual web pages or products that you view, what websites
or search terms referred you to the Site, and information about how you
interact with the Site. We refer to this automatically‑collected information
as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an
anonymous unique identifier. For more information about cookies, and how to disable cookies,
visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your
IP address, browser type, Internet service provider, referring/exit pages, and
date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record
information about how you browse the Site.

Additionally, when we make a purchase or attempt to make a purchase through the Site, we collect certain
information from you, including your name, billing address, shipping address,
payment information (including credit card numbers), email address, and phone number. We
refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both
Device Information and Order Information.
How do we use your personal information?

We use the Order Information that we collect generally to fulfill any
orders placed through the Site (including processing your
payment information, arranging for shipping, and providing you with invoices and/or
order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or
advertising relating to our products or services.


We use the Device Information that we collect to help us screen for
potential risk and fraud (in particular, your IP address), and more generally to
improve and optimize our Site (for example, by generating analytics about how
our customers browse and interact with the Site, and to assess the success of
our marketing and advertising campaigns).

Sharing your personal information
We share your Personal Information with third parties to help us use your
Personal Information, as described above. For example, we use Shopify to
power our online store—you can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy. We also use Google
Analytics to help us understand how our customers use the Site—you can
read more about how Google uses your Personal Information here:
https://www.google.com/intl/sv/policies/privacy/. You can also opt out of Google
Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network

Advertising Initiative’s (NAI) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt‑out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a
Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information that we hold.
We value your privacy and the information you consent to share in connection with
our SMS marketing service. We use this information to send
text messages to you (for your order, including abandoned cart reminders), text marketing offers and transactional texts, including
review requests from us.

Our website uses cookies to keep track of items you put into your shopping cart,
including when you have abandoned your checkout. This information is used to determine
when to send cart reminder messages via SMS.

If the tracking number shows successful delivery but you have not received the item due to